Arrive Alive: The Benefits of Toyota Roadside Assistance

By: Prince George Toyota   |   31 Jan 2024

Whether you find yourself rushing to a meeting or have carefully planned a fun weekend road trip, few things can disrupt your day as unexpectedly as a car breakdown on the roads of Prince George. Luckily, if you own a Toyota vehicle, assistance is just a call or push of a button away. In the event of a roadside emergency, the Toyota Roadside Assistance Program has your back, offering added peace of mind and an additional layer of security for you and your loved ones. In this blog, we'll explore the features of the Toyota Roadside Assistance Program, how it functions, and why it can be a critical factor the next time you set out on a journey.

What is Toyota Roadside Assistance?

The Toyota Roadside Assistance Program provides complimentary 24/7 emergency roadside support throughout Canada during the two-year warranty period for vehicles released in 2015 and later. However, it's important to note that Toyota's roadside assistance is not restricted to brand-new vehicles. Owners of older Toyota models have the option to enroll in Toyota Service Care and the roadside assistance program through Safety Connect, a service available in Connected Services for a modest monthly fee. Unlike Toyota's manufacturer warranty, roadside assistance comes with no mileage limits. Additionally, many of the programs also include:

  • Remote start capabilities
  • Remote emergency unlock 
  • Stolen vehicle tracking
  • Automatic collision notification 
  • Emergency services dispatch
  • Toyota maintenance services

What Does Toyota Roadside Assistance Help With?

  • Mechanical Breakdown Towing: In the event of a mechanical breakdown, simply give us a call, and we'll tow your vehicle to your preferred Toyota Dealership within 50 kilometres or to the nearest Toyota Dealership within 300 kilometres.
  • Accident Towing: If you find yourself in an accident, we'll tow your vehicle to your preferred Toyota Dealership within 50 kilometres or to the nearest Toyota Dealership within 300 kilometres. If needed, we can also arrange a second tow from your accident-reporting center.
  • Battery Boost: If your Toyota doesn't start after a boost, we'll tow your vehicle as per the Mechanical Breakdown towing benefit mentioned earlier.
  • Lockout Service: Accidentally locking your keys inside your car can happen to anyone. With Toyota Extra Care Roadside Assistance, we'll contact a service facility to help you regain access to your vehicle. Just give us a call when you find yourself in this situation, and we'll assist you in getting back on the road.
  • Fuel Delivery: Should you run out of fuel, Toyota Extra Care Roadside Assistance will deliver gasoline to your stranded vehicle, covering the cost of up to 5 litres.
  • Tire Change: If your vehicle experiences a flat tire, contact our roadside assistance, and we'll install your usable spare tire for you.
  • Winching: In case your car becomes immobilized in a ditch, mud, or snow, Toyota Extra Care Roadside Assistance will coordinate the winching of your vehicle onto the nearest roadway. Simply reach out to our roadside hotline, and we'll take care of the situation.
  • Trip Interruption: If you encounter a mechanical breakdown more than 300 kilometres from home, the Toyota Extra Care Roadside Assistance Program will reimburse you for the expenses incurred to return home, including repairs, overnight stays, meals, and more.
  • Travel Planning: If you need assistance planning your trip, let us know! We'll support you in organizing your next weekend getaway or road trip adventure by providing a personalized travel planner, including trip logs, alternate routes, vacation area maps, and more! 

How to Access Toyota Roadside Assitance

Toyota Roadside Assistance is accessible around the clock, seven days a week, either through the Toyota Safety Connect app or by dialling the toll-free number: 1-888-TOYOTA-8 (1-888-869-6828). Moreover, in most Toyota vehicles, you can effortlessly reach Roadside Assistance by pressing the vehicle's SOS button, usually positioned just above your rearview mirror. Even if you are unable to provide details about your location, the agent can automatically retrieve the vehicle's coordinates and other relevant information, ensuring that a tow truck or service vehicle can be directed to your precise location.

Get Better Peace of Mind at Prince George Toyota

Here at Prince George Toyota, our focus extends beyond placing our customers in high-quality Toyota vehicles. We are also dedicated to prioritizing your safety. With the Toyota Roadside Assistance Program, you can enjoy added peace of mind every time you take the wheel of a Toyota vehicle. If you have any further inquiries about Toyota Roadside Assistance, feel free to reach out to us anytime! Our team is always ready and happy to assist you!


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(250) 564-7205